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1. What services does your family medicine office offer?We offer a comprehensive range of services including routine physical exams, chronic disease management, preventive care, vaccinations, minor injury treatment, and health screenings. Our Nurse Practitioner is also available for consultations on wellness and lifestyle changes.
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2. Who will be providing my care?Care will be provided by a certified Nurse Practitioner (NP). NPs are trained to diagnose and treat a variety of conditions, prescribe medications, and provide holistic care just like physicians.
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3. Do you accept insurance?Yes, we are working on various insurance credentialing. Please contact our office or check our website for a list of accepted insurance providers. If you have specific questions about your plan, we would be happy to assist.
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4. What if I don’t have insurance?We offer subscription options and self-pay rates for patients without insurance. Our goal is to make healthcare accessible, so please inquire about our pricing and payment plans.
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5. What are your subscription options?We offer subscription plans that provide a set number of visits per year, preventive care services, and discounted rates on additional services. Our subscription plans are designed to offer a cost-effective way to manage your healthcare needs. Contact our office for detailed information about subscription packages.
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6. How do I schedule an appointment?You can schedule an appointment by calling our office during business hours or by using our online booking system available on our website. If you have any questions about the scheduling process, feel free to reach out to our office staff.
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7. What should I bring to my appointment?Please bring your ID, insurance card (if applicable), and a list of any medications you are currently taking. If you have medical records or test results from other providers, it’s helpful to bring those as well.
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What if I am late for my appointment? What if I need to cancel or reschedule my appointment?If you anticipate being late, please contact us as soon as possible to inform us of your estimated arrival time. If you arrive more than 15 minutes late for your appointment, we may need to reschedule it. Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Failure to do so will result in a $50 no-show fee being charged to your account.
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9. Are your services available for walk-in visits?We recommend scheduling an appointment to ensure we can provide you with the best care possible. However, if you have an urgent issue, please call us to see if we can accommodate you as a walk-in.
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10. Do you offer telemedicine services?Yes, we offer telemedicine appointments for certain types of visits. If you are interested in a virtual consultation, please contact our office to determine if this option is appropriate for your needs.
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